This Privacy Policy describes how we collect, use, store and protect personal data of website users and clients in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable legislation of the Republic of Slovenia.
By using our website or services, you agree to the processing of personal data as described in this Policy.
Data Controller
The Data Controller is the service provider specialized in fishing reel and rod servicing (hereinafter referred to as “the Controller”).
The Controller’s contact details are published on the website.
Personal Data We Collect
We may collect the following personal data:
first and last name
email address
telephone number
address (if required for delivery)
information regarding equipment submitted for service
content of messages sent via contact form or email
Purpose of Data Processing
Personal data is processed for the following purposes:
communication with clients
handling inquiries and service orders
informing clients about service progress
fulfilling legal obligations
improving user experience
Legal Basis for Processing
Personal data is processed on the basis of:
contractual relationship (performance of services)
legitimate interest of the Controller
consent of the individual (where required)
legal obligations
Data Retention
Personal data is stored:
for as long as necessary for the purpose for which it was collected,
or in accordance with statutory retention periods.
After this period, data is deleted or anonymized.
Disclosure of Personal Data to Third Parties
Personal data is not shared with third parties except:
when necessary for the performance of services (e.g., delivery services),
when required by law.
Third parties are obliged to protect personal data in accordance with applicable legislation.
Cookies
The website may use cookies to provide a better user experience and basic website analytics.
Users may restrict or disable cookies through their browser settings.
Rights of the Individual
In accordance with GDPR, you have the right to:
access your personal data
rectify inaccurate data
request erasure of data (“right to be forgotten”)
restrict processing
object to processing
data portability
Requests may be submitted via the contact details published on the website.
Data Security
The Controller implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
Changes to This Privacy Policy
The Controller reserves the right to amend this Privacy Policy.
The version published on the website at the time of service use shall apply.
Contact
For any questions regarding personal data protection, you may contact us using the contact details published on the website.
